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Tel: +254-(0)20- 3274747
Safaricom: +254-0711-02-4747
Airtel: +254-0734-10-4747
Fax: + 254-20-336252
Email: reservations@kenya-airways.com

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Welcome to Manage My Booking service.
You can view and print your Kenya Airways/Amadeus booking details, check the flight status for each sector, email your itinerary to yourself or others, view your special meal and seat requests. Please note that this facility is only available for bookings made on this website.

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Kenya

Kenya Contact Details

KENYA

Contact Persons
Area Manager:	Prineeta Nagi
Sales Manager, Corporate & Agency:	Albert Abwoga
Sales Manager, Retail & Leisure:	Mary Kiama
Sales Cordinator Western Kenya:	James Mwangi
Sales Mombasa:	Mohamed Hamo
Contact Center Manager	Jacquiline Meroka
Loyalty Programs Manager:	Julius Mburu
Customer Relations Manager	Julie Mandu

City / Town
Nairobi	Head Office Airport North Road, Embakasi P.O. Box: 19002 – 00501 Nairobi , Kenya Tel: + 254-(0)20-6422000 Safaricom: +254-0711-02-2000 Zain: +254-0734-10-2000	Contact Center (24 hours) Tel: +254-(0)20- 3274747 Safaricom: +254-0711-02-4747 Airtel: +254-0734-10-4747 Email: reservations@kenya-airways.com Flying Blue Email: Flyingblue.ke@kenya-airways.com Customer Relations Email: customer.relations@kenya-airways.com
	Baggage Services Landline: +254-020 327 4848 Safaricom: +254-0711 20 4848 Airtel: +254-0734 10 4848
Ticketing Offices	Sarit Center Sales and Ticketing Office Lower ground floor, Sarit Centre, Westlands, off Waiyaki way Tel: +254-(0)20-642 2465/66 Safaricom: +254-0711-02-2465/66 Airtel: +254-0734-10-2465/66 Supervisor: Jennifer Kivuu Business hrs: 0900hrs to 1800hrs	Barclays Plaza 1st Floor, ,Loita Street, P.O.Box: 41010-00100 , Nairobi Tel: +254-(0)20-327 4100 Safaricom: +254-0711-02-4100 Airtel: +254-0734 10 4100 Email: contact@kenya-airways.com
	Yaya Centre Sales and Ticketing Office Ground Floor Yaya Centre Tel: +2546422802/05 or +254711022802/5 or +254734102802/05 Business Hrs: Mon-Fri 0900hrs-1800hrs Saturdays: 0900hrs-1500hrs Sunday and Public Holidays: closed	KQ Holidays Village Market Sales and Ticketing Office Roof-top Parking, Village Market Limuru Road, Nairobi Tel: 020-7121072 Airtel: 0734 10 2792-93/81-82 Safaricom: 0711 02 2790-93/81-82 Email: villagemarketsales@kenya-airways.comSupervisor: Athman Rajab Business hours: Mon to Fri: 0900 - 1800hrs Saturdays: 0900 - 1500hrs Sun and Public holidays: closed
Kisumu	Kenya Airways Kisumu Town Office P.O. Box: 1427 Kisumu Reservations Tel: +254-(0)57-2056000 Airtel: +254-0734-106001/2 Direct: +254 (0) 57 – 2024284 Email: Kisumu@kenya-airways.com	Kenya Airways Kisumu Airport Office Tel: + 254 (0) 2 6422665 Safaricom: +254 711 022665
Mombasa	Kenya Airways Nyali Sales Office Mombasa P. O. Box 99302 - 80107 Nakumatt Nyali Complex Mombasa, Kenya Tel: +254-41- 2125251-4 Airtel: +254-0734-10-5251/4 Telcom Wireless: +254 020 3579203 Cell Phone [Direct]: +254 0734105251-4 Working Hours: From 0800 hrs – 1800 hrs 0830 hrs – 1500 hrs (Saturday)	Kenya Airways Moi International Airport Sales Office P. O. Box 99302 - 80107 Moi International Airport Mombasa, Kenya Tel: +254-41-2125529/3505500 Airtel: +254-0734-10-5529/5500 Telcom Wireless: +254 020 3579204 Cell phone: 0725 516 329 or 0734 105529 Working Hours: From 0500 hrs – 2100 hrs (Daily)
	Mombasa Sales Office – Nkrumah Road City Center P.O. Box 99302 - 80100, Email: Mombasa.Sales@kenya-airways.com Tel: + 254-41-2125201/5239/5450/0734105450/2313542 Cellphone:0734104747/1/2/4/5/6/0711024747 Working Hours: Monday – Friday: 08.15 am – 05.00 pm Saturday: 08.15 am – 12.00 pm Sunday & Public Holiday: Closed
Malindi	Kenya Airways Malindi Office Lamu Road opps Barclays Bank Blue Marlin Shopping Arcade Tel: 0723786314,EXT:5223 Email: malindigroup@kenya-airways.com	Malindi Airport Duty Controller: Eric. G. Mukira Cellphone: 0731088037 Email: malindigroup@kenya-airways.com
Kenya Airways Cargo	Cargo reservations Tel:+254 - (0)20 -6423411/12/14/17/28/29/31/32/37/39/15/16/20 Customer Service KAHL Tel: +254 - (0)20 - 6423053/54/63/57/65 Customer service ACHL IMPORTS Tel: +254 - (0)20 - 6423102/3/6/3077/78/79 Customer service deliery Tel: +254 - (0)20 - 6423251/3092/3064/3089/ Customer service AOA Tel: +254 - (0)20 - 6423090/81/83 KAHL Acceptance. Tel: +254 - (0)20 - 6423081/83/76/3116/3016 Imports Customer Service contacts: Tel: +254 - (0)20 - 6423102 - 6, +254 - (0)20 - 6423077/9 Mobile: +254-735-202802 Email: cargo.customerservices@kenya-airways.com Website: www.kqcargo.com

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